seller response doesn't appear in the dispute window
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Hi There, in the resolution center i can see that seller responded to the case, it shows (1) next to seller but when i open the case i can only see my message, the seller's message is not there. is there a way to view the seller message?
thank you.
i'm using MacBook pro, browser chrome.
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Hey anwart,
Uh oh! This sounds like it could be a browser issue. Please try to clear your cache and cookies, ensure you have the latest version of Chrome downloaded, and try a different browser. If that doesn't work, you'll need to contact us so that we can help with updating the case. I hope this helps!
- Ashley M
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Hi There.
i tried to login from different computers, same problem. i had the same problem before, i sent an email they replied with the sellers response and completed the dispute from there.
thank you
Anwar.
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