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scammed by this company. They never shipped the item ordered on 5/4/20, which was a Indoor putting mat for golf training. After researching, I can see they are a fraud with many paypal complaints. I too having a hard time getting paypal to respond. Paypal insist I utilize their automated system, but their automated system does not recognize my transaction. I guess cause I paid as a guest. What a bunch of crap. Its a continuous run around. Boo Paypal. Boo that you don't recognize a fraud and don't have fraud alerts for this fraudulant company. I'm not a fan of PayPal. I don't reward bad service and unkept promises. I will report this transaction to my credit card for refund.
I was scammed for this, too -- Waiting for a phone call from Paypal now - I'm furious. I can't even report it to econsumer.gov for international scam because they don't provide an address. They send it to an address here in the U.S. who sends it to us. I was scammed a month ago for $45 for a diet plan - and Paypal wouldnt help me on that, either. No more purchases from Facebook. That's it.
I opened a ticket after not receiving my product. I finally received part of my order several months later. The return address on the partial shipment was from Jon <removed>. PayPal gave me the contact information to the seller. Both the phone number and email address did not work. Fake or out of order. The seller asked that I ship the incorrect product back in order to receive my refund. It will cost over $100 to send it back to the return address the seller gave me. I am not able to get in touch with the seller due to the phone number and email being out of service.PayPal refuses to refund my $30 because the seller asked that I send the incorrect product back.