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I ordered the golf game too and never received it. I contacted my bank and disputed the transaction and I received a credit immediately.
I currently have a dispute open with this seller. i found this forum thread by just googling the email address. I'm really shocked to see pay pal letting them get away with this on so many other people. I also googled the address the item came from and loads of businesses are registered to the same address. Not just the same building as I appreciate it can be big, but exact same room or flat.
What happened to me was I bought a dish draining rack and was sent a tiny wire basket. I know I didn't misread the product information as I actually measured my sink to check it would fit. The item I was sent would cost £1 to £2 max. I have been asked by pay pal to send the item back. Pay pal said they would refund me £15 postage. And give a refund when it is confirmed as delivered. So I have literally paid £15 to send a rubbish £1 value item back to Hong Kong! I don't know if the scam works by the seller just knowing that most people won't bother to do a return or even if they do how can pay pal recover the money from the seller? Either way pay pal should not be letting the seller use their service to scam people.
I ordered an over the sink dish rack myself..... They sent me a 2X4 inch wire basket that you can buy at dollar store for a buck!
This company must be removed from selling any and all false product lines.
scammed by this company. They never shipped the item ordered on 5/4/20, which was a Indoor putting mat for golf training. After researching, I can see they are a fraud with many paypal complaints. I too having a hard time getting paypal to respond. Paypal insist I utilize their automated system, but their automated system does not recognize my transaction. I guess cause I paid as a guest. What a bunch of crap. Its a continuous run around. Boo Paypal. Boo that you don't recognize a fraud and don't have fraud alerts for this fraudulant company. I'm not a fan of PayPal. I don't reward bad service and unkept promises. I will report this transaction to my credit card for refund.