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scam case

alba73
Contributor

scam case

hello paypal customers,we found a rolex in ebay (seller from Germany)we make offer but the seller offers $1000 off if we do it trough paypal we agreed because of security of paypal to buyers so he send us invoice we paid $8,500, then seller send fake tracking to us, we report and open a dispute then he present another tracking number , this time he actually send it trough DHL , but he send the item to a different address and name, we do our investigation contact DHL and find out he send it to guatemala to a factory , we contact also the factory and they said they were very surprised because they never ask or received mail from Germany we ask DHL for a copy of label signed and ask the company to send us a letter written the descriptions and pictures of item they received, and the item they received was papers. we presented evidence to paypal but for some reason paypal don’t do a correct investigation and always send same letter telling us the case was close at seller favor we call every time and agent and also supervisor from paypal agree after checking evidence they reopen case but 3 days latter we receive the same letter we are exhausted of this case is being a month already and same story. any one who has some advice