Hello,
i just put a Gamekey on Ebay and sold it with Paypal. since it was the 4th time i put up the key on ebay and because it was bought 3 times before with hacked paypal accounts i always had to create another auction. at that point i saw another one buying my Gamekey(digital) and since i was afraid it could be another hacker, and since he had a weird language ( i am german and he wrote bad german) i wondered because the name of the paypal account was original german name. so i looked for the name in the internet found the guy and called him, he was an older guy age 60 ors omething and asked him if he it was his ebay name and his paypal account, he said yes but that he didnt buy anything. so basically i helped him and he contacted ebay/paypal to get his account back. i didn't send the key and nothing happend. THEN, i tried to log into my paypal and there was a message of "conflict" and that i should send the money back because of an unauthorized buy. so i clicked and send the guy his 44,99€ back, i logged off and thought ok everything is fine. then i wanted to buy something with paypal and it didn't work. i logged into my account and saw that my account balance was negative. then ofc i wondered why do i have to pay for fees if someone else hacked an account and bought something with it unauthorized and i help him and send him his money back and should still pay the fees for paypal ? so i contacted paypal and they didn't answer for 2 days, and then just send standard answers like " it was ruled in the name of the buyer" and the second time "you balance is negative please send money to us it will be balanced out". i tried to tell them that no transaction was made but they just closed the discussion and didn't answer again. i can't call them cause every time i call there i have to sit in queue for 1hr + and i don't have time for that so i give up. this is truly unbelievable, for me this is scam. hackers all over the place trying to steal my digital products and then i help the guy to get his account back, ofc send him his money back because paypal told me to do so because of the conflict and then they limit my account and i should pay for fees for nothing ?
i am seriously really angry at this customer service that just don't answer my questions for Days,but only like bots with standard phrases and also the fact that paypal just scammed me for money for nothing. And i couldn't call them either since the line was always busy and an automatic voice told me "to try another time or send a message", which i did and then nothing happend. this is seriously by far the worst customer service i ever experienced. i do want to know if someone else had something like that and if someone from paypal reads this do i have to get to my lawyer to go to court because of this, because i will definitely NOT pay 1 Cent for hackers and people who can't protect their paypal accounts.paypal really tries to force me to pay for nothing even though it wasn't my fault that someone else bought my products with hacked paypal accounts MULTIPLE times. i mean this whole system here is not only not safe, it's also like scam for the vendors who have to pay for nothing. i won't do that for sure.
