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moyher
New Community Member

I ordered a 11 foot umbrella for $46.99 and received that ring with my tracking on it. So to get my money back I have to ship it to China , which it came from TOMMY 18501 Arenth AVE, City of Industr, CA 91748-1301.  So the seller gives me a return address in Chinese, but the USPS wants it in English, plus without tracking shipping is $17.00 or with tracking $53.00. Paypal will only reimburse up to $30.00. I can't believe Papal is letting this scam artist make me jump through hoops to get my money back.  

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N77
Member
Member
You need to report it as fraud

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kenntaz
Contributor
Do you know how we go about that? I’ve put a claim in with PayPal already.

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N77
Member
Member
Open a dispute and report buyer abuse. PayPal will guide you through the steps. These scammers are sending the ring as proof of delivery but go one step further and get the weight on the package. I am sure a patio umbrella or hammock don’t weigh the same as the ring they’re sending. Good luck and hope PayPal stands up to these scammers!!

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kenntaz
Contributor
Thanks!

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treesao
Contributor

I just looked at my label to see if there was a weight on it, there wasn't but the label was over the top of another label and I could vaguely see an order number on it. I looked up the order for the ice machine that I purchased and sure enough, that is what the order number was. I guess it is time to file a complaint with PayPal.

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ZydecoRebel
Contributor
I will also file a report but I can’t believe this. I was already iffy about PayPal. Don’t think I’ll be using them anymore. Hell I’m like... is this really a PayPal site?

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Revo_111x
Contributor
No they don’t already had a case open July 25th and they just final reply and denied the case! Case closed!

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CBlackstone12
Contributor
Keep pushing back with PayPal. They tried to have me send it back but couldn’t give me a translated address. The finally agreed to refund after over a month. Also seller tried to offer partial refund. Don’t accept it. You deserve a full refund as you did not receive what you ordered or anything if any value.

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Revo_111x
Contributor
Same here I order the umbrella, swing and pool cleaner and they sent a cheap ring. Good luck on Paypal they won’t do nothing! Already tried to dispute it and they said I received the package. That’s a joke!

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