return cargo to china

[greentarpon]

10:05 AMI am in the middle of a dispute,Case # pp-d-53257034 , to resolve this issue I have been asked to air Mail this return cargo to an address in China. We received this package from a <removed> This is cost prohibitive as I only have $177 into this product and it will cost $180 to air mail to China. I cannot believe Pay Pal is a party to this scam. I expect more out of Pay Pal than being a party to this.

[LamboHusker]

I am in the same boat. PayPal has no problem continuing to do business with these known scammers and aids their efforts to avoid doing right by the consumer.

[kernowlass]

@LamboHusker 

@greentarpon 

Chinese Web Sites or on Facebook easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

In the event of a dispute you need to bear in mind possible return trackable costs before you buy from that seller / item / country because....

Paypal state this >>
PayPal is not obliged to reimburse you for any costs that you incur to comply with any of PayPal’s requests for cooperation for the purpose of resolving the problem (including, without limitation, costs that you incur to return a SNAD item to the Payment Recipient or another party as PayPal requests), although sometimes it may reimburse these costs.

Although they will compensate you for some of the cost if you have activated this at some point before you made that transaction.
https://www.paypal.com/us/selfhelp/article/what-is-return-shipping-on-us-and-how-do-i-activate-it-fa...

If you buy from a business in the UK then you can normally recover those return costs via the small claims court although most UK businesses would reimburse you anyway. (BUT if you choose to buy from a private or international seller you may not have that option).

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.

Also Paypal may contribute towards return costs IF you have activated the below link (if available in your country).
https://www.paypal.com/us/webapps/mpp/returns

[jdurk1240]

Cmon PayPal..Up your game. You'd think that you'd read reviews and determine this is a real scam.

[annbrown1965]

that was exactly my problem they expected me to cover 100+ dollars in shipping an item back to china that they said the buyer would cover the return costs at first.  it was unreal I tried to close my account after but you gotta call now and tired of sitting on hold.. they eventually ruled in the other parties favor even though what they sent was nothing like what was received but that was their explanation that it was close to what was received.. this is a 15 foot x 48 inch intex pool with filter pump i paid 300 dollars for right? Looks like some kiddy pool to me and paypal is just going with the fraud..