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dean104
Contributor
Contributor

hi

 

i have confired my account when putting a photo id on my account , i have tried to verify my address to complete the problem , but it say it doesnt match the address on the driving license 

 

it is the same and i have tried in putting it in lower case upper case etc 

 

any ideas ?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hi @dean104

 

Welcome to the PayPal community and thank you for your post.

 

I understand you are concerned about the account's limitations. As you have submitted the documents, limitations can be lifted as early as possible. Since you are having issues while verifying your address, I'd recommend reaching out to our Customer Support by clicking Contact at the bottom of the PayPal website so that our advisors can help you resolve this issue. They're also available through Twitter direct message or Facebook private message. 

 

I hope this helps.

Ayesha


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