#report #case
Melissaportil
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Posted on
Oct-21-2020
06:19 AM
I first ordered a package and the seller didn’t update for a while so I made a report now I got the package but it is not what I ordered and I don’t know how to make another report for the same case it won’t let me
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Disputes
1 REPLY 1
kernowlass
Esteemed Advisor
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Nov-16-2020
01:39 PM
You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say you made a mistake then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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