reopen closed dispute
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I disputed charge based on the little and perhaps misleading information associated with seller when viewing the charge on paypal bill trying to figure out what it was. Never got a confirmation of payment from the seller. Never got a shipping notification. However, it does turn out i made the charge. So the case was closed. But of course the item was never shipped. The seller never responded to my email. Quite a scam!. My feeling is paypal should have a way to change the nature of a legitimate complaint. Am feeling this is most unfair that the seller is now immune to being disputed. Any recourse? Why stack the deck for sellers to be dishonest?
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You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.
If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?
Advice is voluntary.
Kudos / Solution appreciated.
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