refund if lost by postal service

[coachmcn]

When can I apply for a refund if my shipment was lost by the post office. I am a buyer

[PayPal_Celeste]

Hello @coachmcn,

Thanks for visiting the Community Forum! I'm sorry to hear your item was lost during shipment. In this instance, we'd recommend getting in touch with the post office or the shipping company directly to file a claim. I hope this can be sorted out.

Have a great day,

- Celeste S