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This seems to be a very common scam now and paypal is of course doing everything they can to enable the scammers so they can soak up the transaction fees.
Paypal just process your payments for you to your chosen seller.
If you choose to buy tat from China then they 'may' bail you out and help you get a refund.
But that is not guaranteed so you need to read up on it and risk assess your own transactions.
Even credit cards are turning down claims against these scams on some occasions ie when they time out etc.
That excuse that they are merely a processor of payments would hold water if they didn't proudly boast buyer protection as a part of their service.