Hello All,
Hope everyone is staying safe.
PayPal closed my dispute (automatic closure) even though I was trying to choose "Cannot Provide Tracking" with my explanation, and the images of the shipping receipt. Every time I would choose the cannot provide tracking, and then enter N/A for the tracking number, hit submit, it would spit back a "notification.Service Unavailable" error. I tried so many different combinations of things and it kept resulting in the same error.
Why have a "Cannot Provide Tracking" if you are forced to then have to put something in the "Tracking #" field??
Tried contacting PayPal via the generic contact form, and was just redirected back to the Resolution Centre.
Just today I tried to submit a claim for the return shipping cost I incurred, so we'll see how that goes... That's on top of the $81.90 US I'm out for products which were never even shipped to me. The seller sent me one product and it wasn't even the right one.
I also tried to explain in the dispute reasoning that the seller provided a return address which is in a completely different country compared to where it was shipped from. The seller knew they were in the wrong about the products and were dodging me for months... And now I can't get a hold of PayPal to even resolve technical issues for my dispute, which is now closed.
I don't know what to do. Sucks being out of money, and also know there might be a sketchy seller using PayPal.
Thanks so much.
Cheers,
M.
