"Your account access is temporarily limited" Help please
knyr
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Posted on
Mar-12-2019
11:04 PM
PayPal asks me to provide credit card statement, but I don't have any credit card linked to my account. What should I send them?
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Account Limitations
2 REPLIES 2
kernowlass
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Mar-13-2019
01:35 AM
Its a case of get/provide what is requested or stop using paypal.
Advice is voluntary.
Kudos / Solution appreciated.
PayPal_Olivia
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Mar-14-2019
10:47 AM
Hi @knyr,
I'm sorry to hear that you're being requested to provide a statement when there is no card on the account. Please reach out to customer service to request that they take a look and see if there are any alternative options.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.
I hope this helps!
Olivia
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