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"Your account access is limited"

Member

"Your account access is limited"

Hey guys,

 

So I live in India and recently

 

When I go through link - https://www.paypal.com/restore/dashboard

 

It says "Your account access is limited" and I don't really know how to complete these steps.


1. Upload a Photo ID, but the problem is that it's asking for Driver's License, Passport & Military ID when I don't really have one (I have PAN Card)

 

2. Provide Proof of your Address, Again same thing asks for Driver's License & Utility Bill when I don't have one.

 

3. Confirm Email, It's asking me to upload a document about confirm email, What do you mean? I already verified my email with paypal.

 

4. Add authorized indian bank account, My account is already linked with a bank account, Still it's asking to resolve?

 

5. Provide your business information, I don't have one. What should I do?

1 REPLY
Volunteer Advisor

Re: "Your account access is limited"

@Exion

 

You will need provide the required documents.

 

Your PAN card should be acceptable for the ID requirement.

 

I'm going to link a PayPal url with details on what is acceptable for proof of address.

 

https://www.paypal.com/in/smarthelp/article/what-kind-of-proof-of-address-does-paypal-accept-for-ide...

 

For these other issues you're going to need to ask PayPal support. I'll link their calling and email details. You can also contact them through Facebook and Twitter.

 

https://www.paypal.com/in/smarthelp/contact-us