Hey @ALITOWFIKTONO,
I'm sorry to hear about the trouble with your account. If you've received that message, it means we've done a thorough review and, based on the information we found, we determined that the account doesn't follow our Terms of Service or Acceptable Use Policy. These decisions are not taken lightly, and a complete investigation is completed before this is done. I apologize for any inconvenience, but these decisions are final. Any balance you have would be held for 180 days, after which you will receive an email with instructions to withdraw your funds. Hopefully this information helped make the situation more clear.
- Ashley M
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
