"Provide purchase receipt from your supplier" for service based business

[marissaroberts]

I am being asked to "Provide purchase receipt from your supplier". I am a photographer and clients are paying retainers and for services before they're completed. How do I resolve this so I can withdraw my money?

[kernowlass]

@marissaroberts 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.