"I can't use Paypal anymore"???

chaoking3119
Contributor
Contributor

I just got an email from Paypal saying: “You can't use PayPal anymore”. What on earth is going on?! For a few weeks now, I’ve been locked out of my account with any explanation why. They demanded I provide my ID, which is expired. I provided my expired ID, and now I’m being told my account is no longer usable? With all of my money locked up, there’s almost nothing I can do to resolve any of this. I have speaking problems and can’t use a phone, but I can email and use chat. What is it that I can do? I’m literally in a dangerous situation right now because of this! I can’t buy food! How do I get this resolved!?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@chaoking3119 

 

I.D has to be valid and in date for a legal financial account to be verified.


Advice is voluntary.
Kudos / Solution appreciated.
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chaoking3119
Contributor
Contributor

What do I need to do NOW, though?

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