pure challenge and paypals awful service
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In july 2017 i paid £130 to a company called pure challenge for an event in may this year. In april the company disappeared. Not legally in administration but doesn't exist. taking mine and many others money. I was told over 180 days - no refund. This is not a normal situation. I have since had a lot of PROOF and EVIDENCE that PayPal are refunding and or crediting people over 180 days. People who paid in June 2017 even one you paid in january 2017. I have been called a liar on twitter, facebook and over the phone. You can refund one and not the others. This is surely a different situation where a company has ran away with our money. Why should I be punished for paying in advance? where is my protection? The bank won't pay because of the way PayPal take the money apparently. Its down to them. They are the liars. The service iv received has been awful. Not just me either.
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Same here!
Information is that the guy from Pure Challenge has set up another company - Outdoor Escape Holidays which I have informed Paypal as they say they are in discussions to get the money refunded.
There is no way Paypal will get the money back.
I know one person that has been refunded after the 180 so I am fighting with that case.
Im so angry as I would not pay with Paypal but they did not give you the choice.
Think Ill get on to Watchdog!
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