program I buy is not work
Bro444
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Posted on
May-29-2021
02:55 AM
I bought an addon for a game from the site, but it didn't work when I downloaded and tried it, can I get my money back?
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Disputes
1 REPLY 1
PayPal_Ayesha
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Jun-01-2021
11:09 AM
Hello @Bro444,
Thank you for your post and welcome to our Community Help Forum!
I am sorry about your issue. If you did not receive the item or it's not as described, you may open a dispute in your Resolution Centre. By opening a dispute, you can communicate directly with your seller to work out a problem transaction. If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute to a claim. We'll review the claim and decide on reimbursement.
I hope this helps.
Ayesha
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