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postage refund

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Contributor

postage refund

I won a dispute and got my money back but still have not received my postage for sending item back. How do I claim this back please.
1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: postage refund

@Paul5956 

 

Did you register for return shipping refund program? Because PayPal does not refund postage in the dispute. Claims for postage are entirely separate:

https://www.paypal.com/webapps/mpp/refunded-returns

 

There is a contact info in the terms and conditions via link above to inquire about your refund if you already requested a postage refund.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

3 REPLIES 3
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Esteemed Advisor

Re: postage refund

@Paul5956 

 

Did you register for return shipping refund program? Because PayPal does not refund postage in the dispute. Claims for postage are entirely separate:

https://www.paypal.com/webapps/mpp/refunded-returns

 

There is a contact info in the terms and conditions via link above to inquire about your refund if you already requested a postage refund.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

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Contributor

Re: postage refund

PayPal advised me to send item back and to send PayPal the postage receipts ,which i did ,but I cant see anywhere on here claim it back
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Contributor

Re: postage refund

Thank you for your advise,I have now been informed by PayPal that I have left it to late to claim , is there a way of disputing this , thanks again