possible scam? pattops.com

whoflungpoo
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Contributor

so i bought some toilet paper from pattops.com on 3/27 and i checked on my order today via the link i got in the email to "view your order" and the link is invalid. did a little digging and noticed on my bank statement it shows <removed> and the paypal payment went to "weihongda Trading Co., Ltd" with the email address that ends in <removed>

 

maicieba.xyz isn't a real website

there's no contact numbers on pattops.com

the contact email on pattops.com is a gmail account

the pattops.com site has recently been modified and they removed toilet paper

 

<removed>

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69 REPLIES 69

Climax
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Contributor

Join the crowd re that Seller... *sigh

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tran0006
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Next time use your credit card directly to pay for your purchase instead of through PayPal. You have better protection for fraudulent purchase from your credit card company especially from American Express. Also all credit card companies have better customer service since I can't contact PayPal by phone during this Coronavirus shutdown because they are closed but have no problem talking over the phone with my credit card company. If PayPal don't compensate me for purchase from this scam company then goodbye to PayPal from now on.

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Kathleen42
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I have emailed them three times because the first two emails could not be sent and were returned with a mailer demon. I have yet to receive the product and have not received another email about them shipping it out.

The only email that actually worked was  carrie powel 79 at a gmail address and I was able to save one of the phony emails which i'm sure someone here will recognize,   service 123 at maicieba dot xyz ,   Really ?  service 123 at maicieba XYZ ? 

Here is the only reply I have received after reporting it.... 

 

Dear Customer,    Mon, Apr 20
Sorry for keep you waiting.
Since you have opened a Case, we will have a customer complaint team specialist contact you to provide you with a satisfactory solution. This will be the last email I send to you, please understand.
We are very sorry for all the inconvenience caused to you.
Have a nice day.
Best regards!  

 

 

 

 

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HM61
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I got the exact same email on April 20th. This person going under the alias, "Carrie Powell" is scamming a lot of people & Paypal is not honoring their protection policy. They closed my case even though I've yet to receive my product, & Paypal has given me no reason as to why they sided with the seller. I have requested that Paypal give me a reason why they've sided with these scam artists, Still no answer. They should be ashamed. They should also freeze this persons acct until they research it more. I have reported Paypal & Weihingda Trading to the FTC. There are so many people on this community board that have complained, also some newspapers have written about this scam. Bait & switch. (Kansas City Star & Chicago Tribune) We are disgusted.

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BigGunNH
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Weihonga waited till last day and sent PayPal a fake tracking number. This is a disgrace that PayPal doesn't shut them off. Since I have waited a month now for PayPal to resolve this problem and they've done nothing I went to my credit card company to stop payment. I will never use them again. Their customer protection is a joke. They just keep doing business with these Chinese scammers. Its ironic that they have given us the virus and then **bleep** us on toilet paper and facemasks! Buy American!!
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Climax
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Contributor

I received a Notice from Paypal yesterday that weihongda Trading Co had notified them that my Item had shipped. So I waited 'till today, and went to the Shipping Site of FEIA, entered the Tracking number that was given, and as stated by another complainant, it appears to also be Bogus/Phony as shown here...
weihongda Trading Co. Ltd_04-23-20 Shipping # is Bogus - Paypal Answer Complaint.JPG

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BigGunNH
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Same here. This is clearly a scam and PayPal doesn't care. They keep getting their cut for every transaction. I'm done with paypal.
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ruashark
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exact same thing happened to me in the exact same thing they rewrote back to me saying that I opened a case that I never got. And they send me a phony tracking number I'm hoping based on the number of people that got burned on this that PayPal backs us up
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whoflungpoo
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Contributor

i got my shipping info on 4/16 and it hasn't moved or updated once, still says "2020-04-19 18:06 ShenZhen, Order processed"

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Climax
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Well, under advice from a Paypal employee who'd responded here previously re: phony WTC emails and phony Tracking Info, today I bumped-up my Case from a Complaint to asking for a Refund. I'd saved and sent them all 8 photos of every email and Paypal communique re that purchase, including the last response/reply from Paypal saying the Seller had shipped, which gave the Tracking# & the Shipper's Co (FEIA) which with no surprise, is a Chinese Co. Yeah, guess what, the Tracking Co couldn't find that number in their system. So now it's back in Paypal's lap. It was only $49.98, but imao, and being from Montana, USA where honesty is based on the old way of a handshake, it's the lying and cheating of the Seller that has to be stopped cold in his/her tracks.

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