possible scam: Shopping Technology Co., Limited
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I purchased a purse from this company under the ihrehose.com site and was charged for the purchase immediately. Weeks later, nothing received. According to their shipping, it was already delivered. What steps do I need to take to have my money returned to me; I would like to get the purse I purchased but I would rather not do business with a company that has had so many complaints about the same issues. If they were to send me the item purchased I would feel like I'm encouraging business tactics that I do not believe is just. Any suggestions, thoughts, help?
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Hello @woogieboogie,
Welcome back to the PayPal Community Forums! I'm sorry to hear a recent purchase isn't going quite as planned. I would most certainly recommend opening an Item not Received dispute on that transaction. If you already have and the case has been closed in the merchant's favor, I would recommend reaching out to our Customer Support teams to appeal the case's decision based on the date of delivery.
You can reach Customer Support by clicking Contact and then Message Us at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message.
I hope that helps!
- Jon K
If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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Dear Moderator,
Thank you for that advice. As you can see many of us have tried to contact Paypal. In my case I received the friendly advice to be more careful next time.
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This company is from China and not shipping product they sell. and when they do there is no return address availabl to return.
Run from them and until Paypal actually does something to get money back, run from them also.
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Why won't PayPal help? They should have the ability to claw-back my money. I ordered from the company. Wanted to return the items. They finally offered to give me $50 (back if I kept the sweaters). I refused and then I was only given the choice to ship them back to CHINA. That shipping cost me $78. I know I will get less back but they suck at what they do and I blame PayPal for not taking back the money and getting my refund.
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Yep, tracking never worked than one day it suddenly show all the tracking and says it was deleveried. I never got the item.
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