photo id

Michael-1976
Contributor
Contributor
I don't have photo I'd.I've never been abroad and I don't drive.Does this mean I can't get an account
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Michael-1976 

 

Citizen card?

 


Advice is voluntary.
Kudos / Solution appreciated.
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Michael-1976
Contributor
Contributor
No.I have nothing with my pic on it
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Michael-1976
Contributor
Contributor
Do PayPal have an email address that I can contact them on?.Their site doesn't tell me
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PayPal_Olivia
Moderator
Moderator

Hi @Michael-1976,

 

I'm sorry to hear that you do not have official photo identification. Without that, it's unlikely that a limitation would be able to be resolved, nor identity confirmed for any other reasons. Customer service would not be able to offer any other options is identity confirmation was one of the requirements of resolution, but if there are other reasons for contacting customer service, a message can be sent by clicking Contact at the bottom of the PayPal website, then Message us. 

 

I'm sorry for the inconvenience regarding the need to provide identification.

 

Olivia

 

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