Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@firstclass1 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated.
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sherries212
New Community Member

is there phone number to call a Paypal customer service rep?

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@sherries212 

 

Only messaging them through the Message Center:

https://www.paypal.com/us/smarthelp/home

 

Then click Message Center

 

You can also try social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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Jbo7
Contributor
Contributor

How can I actually get a response from a paypal representative

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jbo7 

 

As you don't think we can help then........

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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lutillo
New Community Member

what is the fastest way to get in contact with someone at Paypal? I tried the chat and it was taking hours and now the page doesn't even work. Thank

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kernowlass
Esteemed Advisor
Esteemed Advisor

@lutillo 

 

If we can't help you then the contact options are.........

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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CindyKay1975
Member
Member

Does anyone know of any way to reach a real, live CSR on the phone, or otherwise?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@CindyKay1975 


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Mayoosh
New Community Member
What the numbers for costumes servers
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