peoplemedia refund

beckysupon
New Community Member

I wanted to bring to your attention the trouble I am having getting refund from Peoplemedia for my Ourtime Payment. Made the payment on August 8th and cancelled pithing 24 hours. I have an email saying they are going to refund the $120.65. I have called customer service twice and both times I was told it would be taken care of. The last time I called them, I was told it had been done the same day as the other credit of $21 for a monthly payment. The $120.65 is for 6 months. so I was double billed. The small payment was refunded at the time of cancellation but the larger amount was never reimbursed to PayPal. It is now 2 months later and still no refund. I need help from you guys with them. They are always so accommodating on the phone but then nothing happens. Last time they said they had refunded PayPal but they hadn't. Not sure how to proceed

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