paypal siding with counterfeiters

shepcohen
New Community Member

I received counterfeit lululemon items from a fake chinese website, which has since been taken down. After 4 months of stringing me along in the resolution center, they finally sided with the seller. What am I supposed to do? The only option left is to report this to Amex. Is this was paypal is about now? What happened to buyer protection?

Login to Me Too
1 REPLY 1

nfisher1123
Contributor
Contributor

And they make it impossible to communicate the problem. I am going through same problem with a Roku fraud. Roku even said they don’t have an order from my email account. I showed that to PayPal they won’t budge.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.