paypal lies

Randibs
Contributor
Contributor

I placed a order or 5 items  with my PayPal card and I didn’t receive the merchandise and put in a claim, then the seller sent sent a 1 item it was wrong. PayPal gave the claim to them. I put in a new claim explaining that I never received my order and PayPal told me that I had to ship it back to China and they would pay shipping if it was under $30. I sent it for $25.00 and I still am waiting for my money and now PayPal is saying that they aren’t going to pay the return shipping. It is half of the order. I was better off keeping the merchandise that they sent. PayPal are standing by their words. I don’t know what to do. Help!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Randibs 

 

Did you activate the below link so you could claim return shipping?

https://www.paypal.com/us/webapps/mpp/returns


Advice is voluntary.
Kudos / Solution appreciated.
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