paypal denied my claim
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paypal denied my claim on a item i never received the seller sent me a fake tracking number that it was delivered the same day i ordered it. then they updated the tracking number and said they left the package in my garage. and paypal denied this and believed the selller. i refuse to pay the amount.
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Disputes
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You are basically stuck and can't win the case no matter what you do as long as they provide tracking anyways. You might as well go to file a lawsuit instead as you probably/hopefully would have more luck that way. Unless you paid using a card go file a chargeback with them instead.
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APPEAL
To submit an appeal on the dispute that was closed, PayPal asks that you obtain a detailed report from the shipper/courier (on their letterhead or some other form of official stationary) that includes the address the seller gave them for the shipment. Or one that includes a statement mentioning your address and saying the item was delivered to a different address.
Check tracking in below link to see where it went.
https://www.17track.net/en
When you have that, contact PayPal via phone (log on to your account and click Contact at the bottom of the page, however that may not be an option at the moment due to covid), or via Facebook (send a Private Message to PayPal) or via Twitter (send a Direct Message to @AskPayPal) and say you want to appeal the denial of the dispute based on the shipper saying the item was delivered to a different address. Once it's submitted (you will be provided with directions on how to do that), the dispute will be reviewed further and a determination will be made.
You also have the option to contact your card issuer if you funded your paypal payment that way and see if they will do a chargeback for you.
Advice is voluntary.
Kudos / Solution appreciated.
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