paypal are asking for proof of identity/ address after using for over 10 years

richardd6731
New Community Member

Has anyone else received this request from paypal. I have used paypal for over 10 years and now out of the blue they are asking for proof of identity and proof of address. My account has been limited until I up load this information, anyone know why. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@richardd6731

 

When someone opens an account now they have to provide a lot more info than you did (and me) 10 years ago.

So at some point you have to play catch up and update your account info.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@richardd6731

 

When someone opens an account now they have to provide a lot more info than you did (and me) 10 years ago.

So at some point you have to play catch up and update your account info.


Advice is voluntary.
Kudos / Solution appreciated.
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