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Hi today i receive a e mail from paypal they tell me my account is termineted really i dont know why because i dont do any activity yet in my account and i provide them all copy that they tell me i have create this account last week and it is my first account please help me to find solution really i am depressed from that and i dont know what do
You need to contact customer services to resolve any limitation or account issues.
Click help / contact bottom left of Paypal pages for options available for your country.
You gave them 100% identity? that sounds Odd that you was (Terminated)
you didn't lie about anything? you sure? that's ODD that never happened to me.
let me know of what you did it don't make sense I never heard of this before.
did you respond to (EMAILS) that was sent from Paypal?
does the Email Look Authentic?
you have to be careful of how you answer email that don't sound like Paypal or something they would do?.
I hope you did not get a scam email a fake & just stole your information & locked you out. something don't make sense.
You gave them information? & than they terminated your account? that's don't sound NORMAL.
are you of legal age to own a bank account? your not a little kid trying to own a bank account?😂
& it's terrible that you can't get back in the account
you should NEVER answer to emails if that's what you did you always check with Paypal 1st
especially when they are asking you for verification that is Dangerous.
let me know friend & I hope all works out I will try to Help you with the best answer I can.
any questions? don't hesitate to ask me or someone with a little more knowledge than me.☺
i dont answer paypal in email i give them all my information in my paypal account i think maybe the problem is i live in morocco and they ask me to give them frensh phone number
they asked you for a Fresh phone number?
or French phone number? I'm just making sure I'm communicating with you right LOL.
I looked up to see if Paypal is available in Morocco but I don't see anything that
says that it is not I think you can use it. I think you should follow these steps
#1 in Paypal since you can't log in try to contact them in the site anyways somehow.
#2 in the website scroll all the way down click on (Contact us)
#3 scroll all the way down again & click on (email us)
#4 select (Problem with email/login) or find something about (Terminated account)
#5 leave them a message at the window of what happened to your account
#6 (send email) click on send
& with all that it should restore your account I think they made a mistake or maybe
your Phone number is under a different person's name maybe they ran that & just
decided to cancel your account but that don't sound right I don't think you could
be (Terminated) over a phone number so make sure you provide them with
a (Utility Bill) with your address & name on it.
find something that proves that you are the account holder & want the account active.
I hope you get it working again just remember be (HONEST) anything is off? & they
will flag it as RED they might not be trusting your information sorry it's going bad my friend
may you have good karma soon if you have any other questions? or tell me how it goes let me know
enjoy Happy thanksgiving soon & make sure you contact them today in the (Weekdays?) they are more ACTIVE
weekends is a bad time to talk to them but they will read your email Monday send one out today so they see it.
enjoy friend & I know you will get it fixed.☺ & I almost forgot asked Paypal if they service (MOROCCO) & let me know
so I can help out the next person if they are from Morocco & they are having the same problem.
I'm sure you will take care of it (EASY) I know it's not hard
make sure you have all your documents READY & don't use phones
use a computer to buy stuff with Paypal sometimes the (APP) is not user Friendly
once again enjoy & do tell me so I remember for when the next person runs into the same problem
I will have the same answer. enjoy your Sunday or Monday not sure the day in your country today lol
& enjoy Thanksgiving even if you don't celebrate it some countries I think they dont LOL 😂
see ya later bro!!
If you are IN Morocco then do you have a French or a Moroccan paypal account.
If you opened a paypal account in a country where you do NOT reside then you would never be able to use it as you can't verify it and it will be limited / terminated as you have discovered.
So you need to open a paypal account in the country you live in as c.s. has told you.
Nothing you can do about your limited account even if you contact customer services.