oversea ordering

Heran51
Contributor
Contributor

I have ordered items from both China and the UK , due to Australia not allowing international Flights in , where do I stand and should I request a refund ?

Heran51

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WarrenPink
PayPal Employee
PayPal Employee

Hi @Heran51, we apologized for the delayed response. Your purchases is covered by PayPal protection up to 180days. We understand that there is a delayed shipment due to this outbreak worlwide. We will ask your patience to  give additional time for the seller to ship item in your address. In the event that you will still not received the item in estimatedly 30 days from now

 It will be your discretion if you want to file a dispute.or give them additional time. Here's How to file a dispute.

Stay Safe always!

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WarrenPink
PayPal Employee
PayPal Employee

Hi @Heran51, we apologized for the delayed response. Your purchases is covered by PayPal protection up to 180days. We understand that there is a delayed shipment due to this outbreak worlwide. We will ask your patience to  give additional time for the seller to ship item in your address. In the event that you will still not received the item in estimatedly 30 days from now

 It will be your discretion if you want to file a dispute.or give them additional time. Here's How to file a dispute.

Stay Safe always!

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