opening a dispute

[johnnyk8854]

Hi, I bought some flooring using my credit card through paypal, but the flooring company sent me the wrong flooring and refuse to accept it back. I have tried to open a dispute through paypal but i wont let me saying I cannot open a dispute for this type of payment. Can anyone shed some light please. Thanks Johnnyk

[kernowlass]

@johnnyk8854 

It would help if you said how you sent it then wouldn't it.

Did you pay via goods/services or friends/family or paid an invoice/money request or website.

[johnnyk8854]

I paid online via a company website it that helps.