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Hello, must i used tracked postage service? Will it be ineligible if i use just normal Royal Class 1st/2nd with proof of postage?
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Hello lowsuyi,
Welcome to the PayPal community and thank you for your post.
We would advise that you use a trackable method of postage if you are returning the item, then once we can see it has been delivered back to the seller, the claim will be filed in your favour.
If you don't send it using tracked postage and the seller states they haven't received it, there is no way we can prove if he did.
-Donna
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Hello lowsuyi,
Welcome to the PayPal community and thank you for your post.
We would advise that you use a trackable method of postage if you are returning the item, then once we can see it has been delivered back to the seller, the claim will be filed in your favour.
If you don't send it using tracked postage and the seller states they haven't received it, there is no way we can prove if he did.
-Donna
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https://www.royalmail.com/personal/uk-delivery/signed-2nd-class
Kudos & Solved are greatly appreciated. 🙂
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