online store took my money and are not responding

evelyn41
Contributor
Contributor

hello all, i'll keep it short

 

i ordered clothes from ultamodan over a month ago and i have not even received a notification that the item has been shipped. they are not responding to my emails or calls, only with an automated email. i have already opened up a dispute with them via PayPal but im curious to know what happens if they don't respond? will i get my money back? i spent about £65 

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