no account associated with this email

[Charnski]

Hi, 
I received an email from PayPal yesterday, subject:

"You've added a new email address to your PayPal account"

It wasn't me , so when I tried to login to PayPal on my PC and mobile phone I kept on getting

"There's no account associated with this email. please try another email or create a new account." message.

I re register my details using my original email address and now because of the new registration , I have lost my previous transitions over the years that I have been with PayPal.

What had happened?
Can this be fixed? where my original details can be retrieved?

Thanks
Charn

[kernowlass]

@Charnski 

You need to contact customer services to resolve any account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.