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no Customer service , phone or chat . Help!

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New Community Member

no Customer service , phone or chat . Help!

No help at all, no phone and chat . Hello? I’m I missing something????
3 REPLIES 3
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PayPal Employee

Re: no Customer service , phone or chat . Help!

Hi @temp20200514 

 

Thanks for reaching us. Sorry to hear that you're having trouble getting assistance from us, yes, currently our phone lines are not accessible at the moment due to the worldwide pandemic crisis. But perhaps you can also try to reach out to us via our website, so if chat support is not available for you, then you can just scroll down and click contact to give you more options how you can communicate with us.


Hope this will help you, a kudos will be appreciated. Stay safe now and Have a Nice day!

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New Community Member

Re: no Customer service , phone or chat . Help!

i need help about a recent order, i think it didnt go thru

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New Community Member

Re: no Customer service , phone or chat . Help!

Please explain why your phone lines are not accessible at the moment due to the worldwide pandemic crisis when all the other banks and financial institutions are still taking calls as normal. We just refinanced our house and spoke with 3 different lenders before getting the bast rate! Something is seriously wrong with PayPal who operates a worldwide financial service if they can not provide customer service Chinese flu or no flu!