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mysterious charges on my credit card

New Community Member

mysterious charges on my credit card

Hi,

My credit card shows two charges for May 9 that don't show up anywhere in my paypal account and I don't recognize the charges. Who can I contact to check this out for me?

Thanks!

Marcia

1 REPLY
Volunteer Advisor

Re: mysterious charges on my credit card

@MBERNEGER

 




If you bought something online with a debit or credit card and did NOT log into your paypal account then of course it won't show on your paypal account as you bought as a 'guest buyer'.

However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.