my previous account was hacked

resnik
Contributor
Contributor

Hello there my name is Miha and i need a help from you. Yesterday:18.8.2019 i was hacked and the hacker changed my email and password and he bought something from my credit card and i want to ask you how about the refund. i called the bank to cancel my card and then i tried to do something with my previous account but i can't do pretty much. After all this is my new account so now i am able to contact you.

 

Thank you by Miha 

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello resnik,

 

Welcome to the PayPal community and thank you for your post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

 

-Donna

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