my paypal humble bundle says was hacked

bandit5
Contributor
Contributor

humble bundle support said that my paypal was used too buy 2 games but I was sleeping when it occurred  

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@bandit5 

 

Are the payments showing on your paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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bandit5
Contributor
Contributor

My password was changed by someone else but no the charges that humble bundle says were made by a paypal account do not appear on my paypal acct.

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PayPal_Donna
Moderator
Moderator

Hello bandit5,

 

Welcome to the PayPal community and thank you for your post.

 

If you cannot see this payment in your PayPal account, it may be that the payment was made using a 'guest' account. This is just a quicker way to make a payment through the PayPal system. In this situation, the best thing to do would be to call our Customer Care department. You can do this by clicking on the Help & Contact link at the bottom of every PayPal page, and follow the on-screen instructions. You will then be brought through the verification process and we can trace this payment. I would also advise you to contact you bank to ensure your account or card has not been compromised.

 

-Donna

 

 

 

 

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