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my payment stuck on my paypal account

Contributor

my payment stuck on my paypal account

Pls help me PayPal first limited my account then I provide docs PayPal unable to verify my docs and put my account on hold I send a dozen of email but PayPal didn't respond me why pls I have money in my PayPal account I want to withdraw pls fix this my issue.

3 REPLIES 3
Esteemed Advisor

Re: my payment stuck on my paypal account

@CatherineKane 


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





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Kudos / Solution appreciated if I helped you.
Contributor

Re: my payment stuck on my paypal account

My paypal limited and i don't know how many days has been passed since its limited anyone can tell me how can i check?

Highlighted
Esteemed Advisor

Re: my payment stuck on my paypal account

@CatherineKane 

 

Yes either ask customer services or check the date on the email that they sent you when they limited it.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.