my money has been sent abroad

davidnichols
Contributor
Contributor
i just found out that someone has been sending my money from my bank account abroad. is there anything i can do to get it back. my bank has been notified. i have had about 300 removed from my account. can anyone give advice please
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kernowlass
Esteemed Advisor
Esteemed Advisor

@davidnichols


if you were hacked......

Click on any unauthorised transactions in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?

 

Also inform customer services.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.



Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@davidnichols


if you were hacked......

Click on any unauthorised transactions in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?

 

Also inform customer services.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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