my acount as hacked

hosny21
Contributor
Contributor

someone hack my paypal acount and add mastercared to my acount and spend like 1600 $  what i can do ? 

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@hosny21


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then yes you should receive your refund.

I hope you changed your password and security questions?

I hope you ran a virus scan on your computer?

I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

hosny21
Contributor
Contributor
he not use my bank acount he add master card acount and use it can pay pal company cheek what happen there please
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.