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my account is restricted for 180days

New Community Member

my account is restricted for 180days

Reference ID: PP-007-882-954-811

 

Dear sir, 

my account is now restricted, we cannot recieve or send money for 180days. 

how we can solve this problem ?

Why it happened ? I guess, it is limits problem, we should delete the limits , but not. 

 

is that so ? 

thanks. 

1 REPLY 1
Volunteer Advisor

Re: my account is restricted for 180days

@suldex 

 

Sadly the 180 days does not mean a temporary ban and you can regain your account after 180 days.

The ban would be / is permanent but you can withdraw any funds held in your balance AFTER 180 days.

But it does not mean you get your account back again.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.