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doussedrem
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Posted on
Aug-25-2020
07:46 AM
The buyer paid with PayPal and received the code I send him ,than h e claimed unauthorised purchase and PayPal refunded him the money even though he has received and used the code. I am unable to open a case in the resolution centre because PayPal has closed the case. I have emailed PayPal and received no messages.
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kernowlass
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Aug-25-2020
03:14 PM
How did he pay? Was it goods/services or friends/family?
Advice is voluntary.
Kudos / Solution appreciated.
doussedrem
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Aug-30-2020
11:06 AM
I phoned PayPal. They looked into it ,and did nothing ,they said the transaction was not covered by PayPal, apparently it was classed as digital goods are not covered by PayPal Unfortunately the buyer knew that and I did not I relied on trust and lost £85.
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