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I'll save you some time and let you know that Paypal just sent me the standard reply you see from the other complaints about this fraud over the years. They send you the message saying you have to ship it back to China to be refunded. I just decided to initiate a chargeback with my credit card company instead.
I think that's really our only real recourse since Paypal has abdicated any even attempts at responsibility in enabling these scammers.
I'd encourage anyone else getting caught in these scams to initiate chargebacks with your credit card company. When you do so it makes it so the Paypal dispute is no longer possible, but it appears they don't and never will do anything about this. Hopefully, if Visa and Mastercard get annoyed enough with Paypal they'll force them to do something about it, close the seller's merchant accounts, or no longer process payment to these companies.
Paypal clearly doesn't give a crap about us, but if enough of us involve our credit cards and banks maybe they'll start finally paying attention.
On Facebook I started to report all ads of these guys I ordered from and got **bleep** things in return (lets not charge them with **bleep** shipping service).
Somehow awareness of these scam site must be grown - I think prevention is the key.
Yep, same story, just charge it back through your credit card. Paypal doesn't care and has been letting them get away with this for literally years based on reviewing the forums. When this one gets shutdown it will just be [RANDOM NAME HERE] TECHNOLOGY CO., LIMITED, and they start all over again. Although from what I can tell Paypal doesn't even try with this.
I eliminated all the possible Paypal payments I can and just use my credit card now. Paypal used to be great for buyer protection but they clearly don't care anymore. Rely on your credit card company they took care of me right away and the vendor isn't going to challenge them because visa and mastercard aren't going to put up with this garbage and smell fraud like this a mile away.
Same thing happened to me, I ordered a 29 in 1 multi-tool stainless steel wearable bracelet; I received a cheap bracelet that was also broken. Per PayPal, I tried to resolve with the seller first, who offered me a few dollars refund and to keep the broken cheap bracelet. I responded to the seller with a request for a full refund and a self addressed stamped envelope if they wanted the item. I escalated to Pay Pal when the seller did not respond. Pay Pal notified me that I am entitled to a refund but I would have to send the broken, cheap, bracelet to China. This is a clear case of bait and switch. I will try to resolve this with PayPal but if they keep putting the burden on innocent buyers, maybe we should consider a class action law suit.