We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
I'll save you some time and let you know that Paypal just sent me the standard reply you see from the other complaints about this fraud over the years. They send you the message saying you have to ship it back to China to be refunded. I just decided to initiate a chargeback with my credit card company instead.
I think that's really our only real recourse since Paypal has abdicated any even attempts at responsibility in enabling these scammers.
I'd encourage anyone else getting caught in these scams to initiate chargebacks with your credit card company. When you do so it makes it so the Paypal dispute is no longer possible, but it appears they don't and never will do anything about this. Hopefully, if Visa and Mastercard get annoyed enough with Paypal they'll force them to do something about it, close the seller's merchant accounts, or no longer process payment to these companies.
Paypal clearly doesn't give a crap about us, but if enough of us involve our credit cards and banks maybe they'll start finally paying attention.
On Facebook I started to report all ads of these guys I ordered from and got **bleep** things in return (lets not charge them with **bleep** shipping service).
Somehow awareness of these scam site must be grown - I think prevention is the key.
What was the item that you purchased?? This is the email that I just sent to them...