We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
I'll save you some time and let you know that Paypal just sent me the standard reply you see from the other complaints about this fraud over the years. They send you the message saying you have to ship it back to China to be refunded. I just decided to initiate a chargeback with my credit card company instead.
I think that's really our only real recourse since Paypal has abdicated any even attempts at responsibility in enabling these scammers.
I'd encourage anyone else getting caught in these scams to initiate chargebacks with your credit card company. When you do so it makes it so the Paypal dispute is no longer possible, but it appears they don't and never will do anything about this. Hopefully, if Visa and Mastercard get annoyed enough with Paypal they'll force them to do something about it, close the seller's merchant accounts, or no longer process payment to these companies.
Paypal clearly doesn't give a crap about us, but if enough of us involve our credit cards and banks maybe they'll start finally paying attention.
Start a process via resolution center. True for me it didn't help... Do you write them emails? <removed> and Joy (JH) <removed>
I ordered items at 2019.11.24. I have chosen and PAYED for VIP Shipping (3-7 days)!!! They sent me an order confirmation email that had a link to my order showing a 404 - Page not found page ( https://inesninivy.com/24790138933/orders/29290e8f8190e1072f64ee3dafe158b5/authenticate?key=1a3f5172... ). After days I wrote them an email that something was wrong, they sent me another order confirmation link ( https://www.naomivico.com/24790138933/orders/29290e8f8190e1072f64ee3dafe158b5 ) in return that points to a not existing article again (This is not an acknowledgment of the physical receipt of the stated Registered Article).
Being already 22 days late of deadline package arrived finally, I opened up package and I found 3 tiny and thin sacks for 35,98 USD!!!!!!!!!!!!!!!!!!!!!! The webshop's website doesn't show pictures on the package itself that its small so misleading. I suppose pictures must have been taken of other products that are similars only. I found products on internet similar that are at half prize and much bigger.
I feel stupid because the name (AMGT) is not found on internet, the website's name and domain don't match. They send me mails from gmail accounts. I wanted to get them back the package BUT zip code doesn't match the address they gave me (china) ............ So I decided not to venture anymore ( I won't send it back) I asked them only to pay me back at least the cost of VIP shipping!!!!!!!
It's 2020.01.13. They write back in 5-6 days periods stupid general things as if they want to gain time maybe I will give up writing :(((((((((
Don’t buy anything from this seller or AMGT TECHNOLOGY CO.,LIMITED - they are completely fraudulent. Purchased cell phone stands from one of their websites and the product did not ship until after i raised a claim with Paypal. Then when i did get the product it was not at all as advertised — they said it contained carbon fiber (it didn’t) and that it had an angle feature with degrees (it didn‘t). They used pictures and video of a real product on their website and delivered a cheap plastic knock off. Paypal denied my claim because i received the product, even though the product was a complete fraud. There are tons of complaints against this seller and i was stupid enough not to check. Hopefully, this will help keep you from making the same mistake!
Hi! I bought the same cellphone stand that is fake 🙂 I have bought a lot of things at the same time for christmas from similar sites. I feel really stupid for that BUT since I don't even find any sites with warnings for these fraudulent sites even though they have PayPal payment method!
Where did you find the seller complaints? I found similar listing but just found this name more recently. I think after an account gets shutdown they just start up again with another name.
I escalated my case to a PayPal claim too. These chineses were clever - so we were in discussion for weeks (pointless general things they write) - I hoped I get money back without PayPal's intervention or having to send item back at my cost - I ran out of time, and case closed by PayPal 🙂