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limited account access

Member

limited account access

I sold a item on eBay.straight away PayPal sends me a email saying they have contacted me (which they haven't ) (and they don't say a date when it was) and because I didn't answer,I have limited access to my account.ive messaged PayPal more than once,and keep getting the same stupid automated response asking me to go to resolution centre and complete the steps there.there is nothing in the resolution centre for me to do.so I've sold a item,been paid,but PayPal won't let me access the payment ( it's not even showing payment received ,so I can not send the item sold,as the postage was in with the price.im getting really anxious now.any help please?

3 REPLIES
Volunteer Advisor

Re: limited account access

@Paul662

 

Is you account limited or was it just an email saying so?

Are you sure it was not a spoof email?

Why not phone customer services to resolve things.

Can't help further as you have not bothered to say what country you are in.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Member

Re: limited account access

 

wasn't that I hadn't bothered,was in a rush,just want this sorted,sorry.

 

i guess the email said I'm limited,as I hadn't give info they said they asked for.also I cannot see the payment I've received.

 

i did email PayPal spoof email,but had no reply of them either.

 

last times I used PayPal was 18 May,everything was fine then.

Tags (1)
Volunteer Advisor

Re: limited account access

@Paul662

 

ok suggest you post another thread when you decide to let us know what country you are in.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.