limitation review for over month

uncolike
New Community Member

I submitted photo ID and proof of my address over 1 month.

It is still "Submitted for review".

I never got email about the limitations.

My account still limited.

 

What should I do now?

 

How to connect to customer service?

 

 

Thanks

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello uncolike,

 

Welcome to the PayPal community and that you for your post.

 

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

-Donna

 

 

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