limitation on my account - can't upload additional evidence

YnwaLFC23
Contributor
Contributor

Hello,

 

Recently had my account limited and I uploaded my initial docs to get my account reinstated.  Got a little impatient and wasn't sure what to do with the "Check your primary email for more information" area so I re-uploaded my original docs. Well two days later, PayPal support wants more evidence but I don't have an area to re-upload more stuff! I keep sending them emails telling them this, but they keep replying with the same standard reply.

 

Has anyone else been in this position before? This is what I see in the resolution area:

 

PP_Limitation.JPG

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Oregon11
Advisor
Advisor

@YnwaLFC23

 

Here is a PayPal document upload link. When you're done uploading, contact support to let them that their request has been uploaded.

 

https://www.paypal.com/cgi-bin/webscr?cmd=_file-upload-or-fax-outside-resolution-centre&file_upload_...

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Solved

Oregon11
Advisor
Advisor

@YnwaLFC23

 

Here is a PayPal document upload link. When you're done uploading, contact support to let them that their request has been uploaded.

 

https://www.paypal.com/cgi-bin/webscr?cmd=_file-upload-or-fax-outside-resolution-centre&file_upload_...

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YnwaLFC23
Contributor
Contributor

Thank you soooooooooooo much for this link!

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theNoOne
Contributor
Contributor

Dear, When I click this link, it not work and get direct to this link: https://www.paypal.com/cgi-bin/webscr?cmd=_file-upload-or-fax-outside-resolution-centre&file_upload_...

 

Please help me, my account was closed by Paypal and I can't upload files of information to paypal website.

 

thanks!!

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